I didn’t get a receipt either. - wanted to add towards that since this is suppose to be a overall review. Which knowing that I dropped off the packages and the status is still “ship order” for a whole week stresses me out enough. The GPS locates the delivery scan to the post office, not the "porch"... as claimed, with the intention that actual delivery will take place the following day. Same issues. ! The last couple of weeks, my packages have stayed in "pre-transit" mode for days and days after I dropped them off. Additionally, the shipment must not have been on any previously created SCAN forms in ShipStation. They didn't scan it in until the 4th of July, Now on 07/13, the day it's supposed to be here, it has not received another scan since then. Therefore I’m currently at a loss for what to do & am feeling increasingly frustrated at the inefficiency, the Lack of accountability or responsibility on anyone’s part, the absence of any helpful information or suggestions, advice or instructions for how to appropriately respond to these reoccurring problems. However, the past few months have been very good, and everything I thought was changing for the better. Because that’s how USPS does it. This may be a less-than-optimal solution for USPS, so we highly recommend that you configure the first two settings so that this third option becomes only a last resort. Any input on this matter is greatly appreciated . This is killing my business. I'd worry about someone at your PO stealing them. I called and spoke to someone at the post office who said I should have demanded my package be manually scanned. Haven’t had a problem since. Copyright © 2011-2019 ShipStationPrivacy Policy. There needs to be a rule requiring that ALL packages be scanned when accepted by USPS. They are trying to make me believe that it has somehow not hit another facility since it was scanned on 07/4, 9 days later, and that eventually it will. I have costumes waiting eagerly and they are getting impatient. Waiting for a package scanned in at final destination post office 4 days ago. With the pandemic I do feel foolish for not having a mask at the time. It was a decent size package and a fairly valuable item over $200. USPS is overwhelmed and not scanning packages. When will this problem be corrected thank you. Also, just an example - First class weighing up to 4 oz without tracking cost $1.63 and $2.66 with tracking (as of Oct 2018, commercial account) … Same issue as the complaints below. USPS will deny your claim because they will say they never had possession of the packages since your label will only show label created. Luckily I paid through PayPal and am trying to see if they can cancel payment as this is clearly fraud. to be sure, I even wrote him a hand written note palced inside our mailbox telling him to come get the 2 packages. UPS stated my package was delivered into mailbox but i didn’t receive it. I sent out a package on Monday June 22 via PRIORITY MAIL from California to Las Vegas , almost one week later and I have not received any scanning updates (no usps received or delivered updates). Well I said you..you are the USPS and their customer service and tracer investigations team. why is it taking so long for yesterday packages to be scanned? It makes me wonder if there is some type of criminal ring with some bad carriers who are keeping packages during this time if crisis. Even if they were not scanned at your local PO, odds are they would probably be scanned in along the way at the sort facilities and scanned delivered. lately (since late june 2020) my packages are not being delivered, they will say they arrive at local, then out for delivery, i get my normal junk mail and no packages. I unfortunately didn’t think anything of it and left but now I’m worried that I won’t be able to track my packages to make sure they are sent . During our audits, we found that Postal Service employees were not always following package scanning procedures at 21 of the 25 units. It arrived in Denver July 3rd and it is still awaiting delivery scan. ... well its the 28 and the package is now saying delivery scan not present! If by scan you mean airport style xray machines, we don't have them. Please look into this, as I pay a lot of money to USPS to have my packages scanned appropriately. as they were busy they said if it ready to go leave it there . “During fiscal year (FY) 2019, we reviewed package scanning procedures at 25 Postal Service delivery units to determine if employees were properly scanning packages. Flat-size mail has less visibility than letters/postcards due to how it is processed. Welcome to USPS.com. Now the homeowner or business person has to stress that nothing will EVERY happen. I can deal with alerting customers to expect delays. ... We are having to scan these packages at the post office in order for the post office to take them. employees may scan an online purchased DC package at time of drop off/pick up, some packages may receive a scan while enroute, but it's not a mandate of USPS … At that time, USPS skips the scanning of the packages to cope up with the delay as additional scanning would call for more processing time. (215-895-8828) I must say that this is very frustrating, not knowing if or when a package will ever show up. Someone need to put a stop to this. My two packages still stuck in Seminole-Orlando for 6 days now, but if you pay express is on time, We found carriers were improperly scanning packages as “delivered” while still at their post office rather than at the delivery point. While having the utmost respect & appreciation for the work all Employees do at USPS, it has been inadvertently frustrating using them as a carrier (delivery by them is an entire issue fraught with so many nuanced & complicated facets, it’s unreal). I always have some issue with this location. USPS violates the trust we place in it. Thank you for your time. Ms. Johnson Please (@IWasSpeakingU) reported an hour ago @USPS Not a single package delivered on Sat or Mon. 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